Mobile Banking is a modified version of our Internet Banking service which allows you to view your accounts and complete some transactions on your mobile.
- Check account balances
- View transaction listings (For the last 32 days)
- Transfer funds between your accounts
- Transfer funds to existing third party accounts (to your daily limit)
- BPAY® payments to existing Billers (to the Billers maximum limit)
- BPAY View (summary information only)
- Process a redraw on your home loan
Business Members will also be able to initiate and authorise transactions from existing accounts on Internet Banking that require more than one signature (also referred to as 'many-to-sign authorisation')
Billers and Payees
Any new Billers or Payees must be created in Internet Banking first and at least one payment made to that account before they will be available for use in Mobile Banking.
You can continue to use the Internet Banking service on your mobile device by navigating back to the main website via the ‘Visit our full website’ button on the Mobile Homepage.
Scheduled and future dated payments
Mobile Banking does not have a facility to schedule future dated or recurring payments. You will need to do this through Internet Banking.
Accessing Mobile Banking
If you’re registered for Internet Banking you will automatically have access to Mobile Banking. Log on with your existing Member Number and Access Code.
For information about registering for Internet Banking, visit our website or call the Member Support Centre for assistance.
Once you have registered for Internet Banking you must first log on to Internet Banking with your Member Number and the temporary Access Code you were given. You will be prompted to change this Access Code to one of your choice. Once you have done this, you will be able to log on to Mobile Banking.
Mobile Banking security
Mobile Banking is just as secure as our Internet Banking service. Just like your ATM PIN, remember to keep your member number and access code private.
Supported Mobile phones^
Our mobile banking site is compatible with most mainstream mobile browsers and operating systems such as: iPhone^ and iPod Touch^ Devices running Android™ 2.3 (or above)
Forgot your Access Code or need more help with Mobile Banking?
Call our Member Support Centre on 13 19 87 (Mon to Fri 8.00am to 8.00pm, Sat and Sun 8.00am to 4.00pm) for further assistance.
For more details, visit our Mobile Website FAQs page.
^iPhone and ^iPod touch are registered trademarks of Apple Inc. Android™ platform is trademark of Google Inc. ®Registered to BPAY Pty Ltd ABN 69 079 137 518